How to Navigate the WP2 Toolkit – From Tools to Personas
The WP2 of the Diverse Courses project
aims to support inclusive and human-centred training design through a
structured path of documentation, experimentation and practical guidance. Each
document produced within WP2 is interconnected and contributes to a progressive
and coherent workflow, from the identification of existing good practices to
the creation of actionable learner and educator Personas.
A Coherent Path: From Inspiration to Application
The journey begins with WP2.1 – The Collection of
Good Practices, where each partner gathered and described at least three
existing methods, tools, or procedures that help profile learners and
educators. These practices were selected based on their effectiveness in
collecting useful data on participants’ needs, skills, attitudes, and learning
barriers. The practices spanned a variety of fields—from digital readiness to
gender inclusivity—and came from real educational experiences in different
national contexts.
Building upon this foundation, partners moved to WP2.3
– The Piloting of Profiling Tools, where the good practices were not simply
reported, but actively tested in diverse adult education courses. Each partner
selected relevant practices from the collection and adapted them into profiling
tools tailored to their specific target group. The results of this
experimentation phase were documented, with insights into barriers, successes,
and lessons learned.
These experiences were then synthesised in WP2.10 –
The Manual: Diversity Course Mapping Tool. This comprehensive resource
documents not only the experimentation of WP2.3, but also illustrates the
conceptual and pedagogical reasons for using profiling tools. The Manual
presents how the piloted tools were used in real educational settings, their impact,
and how they support a better understanding of diversity in the classroom. It
also connects these tools to the next phase: the construction of Personas.
Finally, WP2.12 – The Personas Tutorial: A
Step-by-Step Guide translates all previous experiences into an
actionable method. It explains how to collect, analyse, and cluster data from
learners and educators to generate rich, narrative-based Personas. These
semi-fictional characters embody real learner types and help educators design
more responsive, empathetic, and effective learning environments.
List of Available Tools for Profiling & Persona
Development
Below is a categorised selection of tools from the A2.3
Collection of Course Mapping Tools, as referenced in the Manual and
Tutorial. These tools are
designed for two main purposes:
Tools for
Profiling Learners
|
Tool Name
|
Target
|
Focus Areas
|
|
ProfilPass
in Digital Citizenship
|
Adult learners (low digital skills)
|
Motivation, self-assessment, skills mapping
|
|
Motivation
& Need Analysis (Mentimeter)
|
Online learners
(English course)
|
Learning goals, digital preferences, attitudes
|
|
Basic Life Skills Mapping Tool
|
Migrants, NEETs
|
Life
conditions, obstacles, aspirations
|
|
SEN Learner
Profiler
|
Learners with
special needs
|
Support needs,
learning styles
|
|
Classroom
Persona Profiler
|
Mixed adult
groups
|
Demographics,
goals, constraints
|
|
Environmental
Attitudes Questionnaire
|
Social work
students
|
Attitudes,
awareness
|
|
Adaptive
Learner Profiler
|
General
learners
|
Digital skills,
learning behaviors
|
|
"How is
your English?"
|
Language
learners
|
Self-assessment,
confidence, exposure
|
|
Silver
Caregivers Mapping Tool
|
Elderly
learners
|
Learning
motivation, care environment
|
|
Transformative
Training Tool
|
Community
learners
|
Personal
history, values
|
|
English
Attitudes Questionnaire
|
Language
learners
|
Emotional and
motivational factors
|
Tools for Profiling Educators
|
Tool Name
|
Target
|
Focus Areas
|
|
Collaborative
Curriculum Mapping
|
Adult education
trainers
|
Teaching strategies, time availability, and overlap
analysis
|
|
Inspiring
Women in STEM
|
Female trainers
|
Motivations,
gender barriers
|
|
Educator Personas in Mixed-Ability Classes
|
Second Chance
Schools teachers
|
Inclusive
approaches, digital readiness
|
Tools for Developing Personas
These tools serve both the data input and transformation process
for building Personas. They should be used in combination with the Personas
Tutorial.
- Initial Questionnaires (demographic +
motivation)
- Semi-structured
Interviews (included in many tool annexes)
- Focus Groups and Observation Grids
- Google
Form Templates (for SEN and Classroom Profilers)
- Clustering
Templates (in the Personas Tutorial)
- Context
Canvas (mapping institutional and social constraints)
