How to Navigate the
WP2 Toolkit – From Tools to Personas
The WP2 of the Diverse
Courses project aims to support inclusive and human-centred training design
through a structured path of documentation, experimentation and practical
guidance. Each document produced within WP2 is interconnected and contributes
to a progressive and coherent workflow, from the identification of existing
good practices to the creation of actionable learner and educator Personas.
A Coherent Path:
From Inspiration to Application
The journey begins
with WP2.1 – The Collection of Good Practices, where each partner
gathered and described at least three existing methods, tools, or procedures
that help profile learners and educators. These practices were selected based
on their effectiveness in collecting useful data on participants’ needs, skills,
attitudes, and learning barriers. The practices spanned a variety of
fields—from digital readiness to gender inclusivity—and came from real
educational experiences in different national contexts.
Building upon this
foundation, partners moved to WP2.3 – The Piloting of Profiling Tools,
where the good practices were not simply reported, but actively tested in
diverse adult education courses. Each partner selected relevant practices from
the collection and adapted them into profiling tools tailored to their specific
target group. The results of this experimentation phase were documented, with
insights into barriers, successes, and lessons learned.
These experiences were
then synthesised in WP2.10 – The Manual: Diversity Course Mapping Tool.
This comprehensive resource documents not only the experimentation of WP2.3,
but also illustrates the conceptual and pedagogical reasons for using profiling
tools. The Manual presents how the piloted tools were used in real educational
settings, their impact, and how they support a better understanding of
diversity in the classroom. It also connects these tools to the next phase: the
construction of Personas.
Finally, WP2.12 –
The Personas Tutorial: A Step-by-Step Guide translates all previous
experiences into an actionable method. It explains how to collect, analyse, and
cluster data from learners and educators to generate rich, narrative-based
Personas. These semi-fictional characters embody real learner types and help
educators design more responsive, empathetic, and effective learning
environments.
List of Available
Tools for Profiling & Persona Development
Below is a categorised
selection of tools from the A2.3 Collection of Course Mapping Tools, as
referenced in the Manual and Tutorial. These tools are
designed for two main purposes:
Tools for Profiling Learners
|
Tool Name
|
Target
|
Focus Areas
|
|
ProfilPass in Digital Citizenship
|
Adult learners (low
digital skills)
|
Motivation,
self-assessment, skills mapping
|
|
Motivation & Need Analysis
(Mentimeter)
|
Online learners (English course)
|
Learning goals,
digital preferences, attitudes
|
|
Basic Life Skills
Mapping Tool
|
Migrants, NEETs
|
Life conditions, obstacles, aspirations
|
|
SEN Learner Profiler
|
Learners with special needs
|
Support needs, learning styles
|
|
Classroom Persona Profiler
|
Mixed adult groups
|
Demographics, goals, constraints
|
|
Environmental Attitudes Questionnaire
|
Social work students
|
Attitudes, awareness
|
|
Adaptive Learner Profiler
|
General learners
|
Digital skills, learning behaviors
|
|
"How is your English?"
|
Language learners
|
Self-assessment, confidence, exposure
|
|
Silver Caregivers Mapping Tool
|
Elderly learners
|
Learning motivation, care environment
|
|
Transformative Training Tool
|
Community learners
|
Personal history, values
|
|
English Attitudes Questionnaire
|
Language learners
|
Emotional and motivational factors
|
Tools for
Profiling Educators
|
Tool Name
|
Target
|
Focus Areas
|
|
Collaborative Curriculum Mapping
|
Adult education trainers
|
Teaching strategies,
time availability, and overlap analysis
|
|
Inspiring Women in STEM
|
Female trainers
|
Motivations, gender barriers
|
|
Educator Personas
in Mixed-Ability Classes
|
Second Chance Schools teachers
|
Inclusive approaches, digital readiness
|
Tools for
Developing Personas
These tools serve both
the data input and transformation process for building Personas.
They should be used in combination with the Personas Tutorial.
- Initial Questionnaires (demographic + motivation)
- Semi-structured Interviews (included in
many tool annexes)
- Focus Groups and Observation Grids
- Google Form Templates (for SEN and
Classroom Profilers)
- Clustering Templates (in the Personas
Tutorial)
- Context Canvas (mapping institutional and
social constraints)
